Who We Are

Escalent is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption. As catalysts of progress for more than 40 years, our strategies guide the world’s leading brands. We accelerate growth by creating a seamless flow between primary, secondary, syndicated, and internal business data, providing consulting and advisory services from insights through implementation. Based on a profound understanding of what drives human beings and markets, we identify actions that build brands, enhance customer experiences, inspire product innovation and boost business productivity. We listen, learn, question, discover, innovate, and deliver—for each other and our clients—to make the world work better for people.

Why Escalent? Once you join our team you will have the opportunity to...

• Access experts across industries for maximum learning opportunities including Weekly Knowledge Sharing Sessions, LinkedIn Learning, and more.
• Gain exposure to a rich variety of research techniques from knowledgeable professionals.
• Enjoy a remote first/hybrid work environment with a flexible schedule.
• Obtain insights into the needs and challenges of your clients—to learn how the world’s leading brands use research.
• Experience peace of mind working for a company with a commitment to conducting research ethically.
• Build lasting relationships with fun colleagues in a culture that values each person.

Allocations

This purpose of this position is to support the functioning of the central resource management function for all International Research Vertical of Escalent, This role involves providing staffing solutions from the central delivery team to every region / client / industry vertical in the firm and support all activities that ensure optimal resource utilization in the central delivery team.

Detailed Job Responsibilities

• Implement Staffing decisions and manage communication on behalf of central Allocations

• Manage multi-modal communication with agility with multiple senior stakeholders in the organization to ensure staffing decisions are taken within SLA
• To ensure 100% compliance and minimum TAT on responses to the emails marked to the Allocations ID
• Active decision making to prioritize the nature of requests received based on organizational KPI’s

• Maintaining data on Allocations team scheduling database

• Ensure bookings are updated on a daily basis which includes recording all project staffing, leaves and replacements based on the email communication
• Maintain project information, capturing Launch Form data, billing details, Project budgets, resourcing requirements etc.

• Maintain User information and taking care of access issues.

• Maintain Pipeline tracker and to plan the staffing accordingly basis discussion with Squad leads.

• Future Planning for Upcoming Opportunities

• Understand future staffing requirements and incoming opportunities through discussions with global sales team members on a daily basis.
• Coordinate with Delivery leads on understanding the performance of the project teams, staffing requirements, changes in project scope and timelines etc.
• Coordinate with project managers on daily and upcoming staffing changes, understanding the performance of the team members
• Coordinate with Finance, HR, operations team on multiple reports and ad-hoc requests related to Allocations records and data.

• Reporting

• To manage standard MIS and Analytics related to Resource Management for Escalent to support strategic decisions
• To create and maintain a number of advanced reports like Overrun Report, Utilization reports, tracking effort on Account level, project level etc.

To provide any adhoc reports requested by Project Manager or Squad leads

• related to Project/user Allocations data.
• To analyze and present data in PPT’s, pertaining to a number of Allocations data dynamics, periodically
• Managing and updating Skill database for all research Employees.
• Coordinating with stakeholders on the utilization of resources and highlighting the past and future trends in utilization on a regular basis.
• Reviewing the data for the junior members in the team and guiding them on Excel and PPT related queries.

Skills Required

• Proven experience in Resource Management functions - 6-8 years of relevant previous work experience
• Hands on experience in resource management tools such as Oracle NetSuite
• Excellent professional communication skills – verbal and written
• Strong and advanced MS Office skills - Excel, Office and PPT
• Strong time management and ability to manage multiple tasks at a time
• Should have a positive attitude and be confident and solution oriented
• Skills in situation management, negotiations and handling complex conversations

Explore our Careers and Culture page to learn more about the people behind the brand: https://escalent.co/careers-and-culture/